Runavelo Terms of Service

Welcome to Runavelo. These Terms of Service ("Terms") govern your use of our website (https://runavelo.com) and services. By accessing or using our services, you agree to be bound by these Terms.

1. Service Overview

Runavelo is an AI-powered automation platform (RPA + AI) that enables users to build and run workflows across desktop applications, browsers, and mobile devices.

  • Workflow automation and execution
  • AI-assisted workflow generation and optimization
  • Data collection, processing, and storage
  • Execution logs and error analysis
  • Enterprise deployment and private hosting

2. Accounts and Usage

You are responsible for maintaining the confidentiality of your account and ensuring all activities under your account comply with applicable laws and these Terms.

  • Do not use the service for illegal purposes
  • Do not access systems without authorization
  • Do not abuse or disrupt the platform

3. Subscriptions and Payments

Runavelo offers free trials and paid subscription plans. Pricing and features are described on the website.

Subscriptions may automatically renew unless canceled before the billing cycle ends.

4. Refund Policy

All payments are generally non-refundable except where required by law.

Refunds may be considered under the following circumstances:

  • Critical system failure preventing service use
  • Duplicate or incorrect charges
  • Legal obligations requiring refunds

To request a refund, please contact us at [email protected].

5. Data and Privacy

Workflows typically run locally on your device or within your enterprise environment.

  • You retain control over your accounts and data
  • Runavelo does not access your data without authorization
  • Logs may be collected for debugging and performance improvement

6. Intellectual Property

All rights to the Runavelo platform, software, and underlying technology remain the property of Runavelo.

Users retain ownership of workflows, scripts, and data they create.

7. Service Availability

We strive to provide reliable services but do not guarantee uninterrupted or error-free operation.

8. Disclaimer

To the maximum extent permitted by law, Runavelo is not liable for any damages resulting from:

  • Automated workflow execution
  • Incorrect or incomplete results
  • Business losses or interruptions

Users are responsible for verifying automation results.

9. Termination

We may suspend or terminate access to the service if you violate these Terms or misuse the platform.

10. Enterprise Deployment

Runavelo supports private deployment, on-premise hosting, and custom enterprise configurations. Contact us for enterprise solutions.

11. Changes to Terms

We may update these Terms from time to time. Continued use of the service constitutes acceptance of the updated Terms.

12. Contact

Website: https://runavelo.com

Email: [email protected]